Learn about Kaizen or process continuous improvement

By Agung Adiwijaya

Term of Process Continuous Improvement maybe sound strange for some people. Because these term actually not many say at the local newspaper or television. Nonetheless for an employee that works at the factory these terms is very familiar. Because his boss always push him to do Process Continuous Improvement. In other word Process Continuous Improvement means Kaizen.

What Is Process continuous improvement or kaizen? Process continuous improvement or kaizen is a continuous activity to increase from current standard condition to reach better condition. Why should we have to reach better condition? Because we must always be able to give the best service or product to our customer? If we didn't give the best service or product to our customer, whereas our rival did the Process continuous improvement hence for certain time we will lose our customer significantly. Losing of customer is a death for a business unit. That's why Process continuous improvement or kaizen is the final price which must be choose so we can always gives the best for our customer

From the book which I read from Maasaki Imai I have obtained some interesting fact about Process continuous improvement or the kaizen. The fact is in Japan public, kaizen term or Process continuous improvement is common word to be told in daily life. All TV and newspaper many times mentioning these words in everyday context including governmental functionary. So obviously if kaizen or process improvement became a real very strong culture or habits in Japan. On the other side like explained by the books above if in America nor European countries initially fairly not recognizes term kaizen very well. They are more recognizing big innovation term or jumping movement or quantum movement. From their point of view continuous improvement or kaizen not more than like small steps of innovation which the effect often not directly seen. Lately - from the same books - They cooperated with their Japan principal to adopt kaizen soul and implement at the shop floor.

I have just write down in paragraph two that kaizen or process continuous improvement are all activity which must take to improve current standard to become a better standard. The keyword here is standard. What is standard anyway? Standard are sets of rule which have been specified for machine, tools, material and man that you must obey in order to get a good quality product with efficient, low cost consistently. Remember consistently. It means we can do the activity over and over with same result. The first step before doing kaizen or process continuous improvement are determining value standard for a basis point of improvement. If current condition there is no value standard then you must create one for current condition. That is the easy way as a starting point.

Why we should do standardization before doing kaizen or process continuous improvement? It is a simple. We can not measure the kaizen or process continuous improvement achievement whether success or not. For example. I have standardized that we need sixth movement to cleaning product properly. So if we have 100 products that we should do 600 movements. So if we can reduce man movement from 6 movements per product become 4 movements per product without reduce in quality then we have succeeded do kaizen or process continuous improvement of man movements. But if we did not specify standard how many man movements to clean the product then we don't know whether 4 man movements are succeeded or not.

In the next article. I would explain tools for doing kaizen or process continuous improvement. If there is some question. Just ask. Happy kaizen.

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